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Cannot forward to external number from CUC

cpratt001
Level 1
Level 1

Hi all,

 

We have an ISR4321 that died and I have replaced it temporarily with a 2801 which we had until the replacement arrives. The problem which I am having is we have setup in CUC caller input to dial the users cell. We receive a wait while we transfer, then beeping. We are running CUCM/CUC 10.5.

 

Looking at the logs on the 2801, it appears as though the number is being stripped:

 

*Jul 8 17:47:17.314: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x646D3EA0, Interface Type=6, Destination=, Mode=0x9,
Call Params(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subsriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=D00000000137611d000000F500000001)
*Jul 8 17:47:18.330: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x646D3EA0, Interface Type=6, Destination=, Mode=0x9,
Call Params(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subsriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=D00000000137611d000000F500000001)

 

The router config is attached

 

Any ideas?

1 Accepted Solution

Accepted Solutions

cpratt001
Level 1
Level 1

This was due to an older ios image. Upgraded image and everything works as expected.

View solution in original post

1 Reply 1

cpratt001
Level 1
Level 1

This was due to an older ios image. Upgraded image and everything works as expected.

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