Cannot Remove a CME Hunt Group

[johnsnave1]

Hi,

I have had a request from a customer to remove a member of a hunt group. The problem I get is when i try to delete the list or the hunt group I get the following:

'Cannot remove hunt group with dnd/logged out agent'

DND is not in use. 

If I try to delete the ehone-dn that is reported to be logged out, I get:

'DN ties to HG cannot be removed'

Help please.

Thanks, John.

[Chris Deren]

Similar threads:

https://supportforums.cisco.com/t5/ip-telephony/cme-hunt-group/td-p/1598831

https://supportforums.cisco.com/t5/ip-telephony/quot-logged-out-of-hunt-group-quot/td-p/2488800