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Cannot seem to delete voice mailbox - phone is still lit up red

ubergeek1
Beginner
Beginner

I have CUCM and Unity both are 8.6 and I moved an extension and deleted the vm mailbox and vm on this extension.  The problem is the phone handset is still red even after unplugging it and reregistering the phone.  How can I fix this?  We dont need a voice mailbox on this extension.  Any help would be great.  Thanks

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend