12-02-2013 01:42 AM - edited 03-16-2019 08:39 PM
Hello,
I am facing problems with incoming calls on a MGCP PRI Gateway. Some of the incoming calls get disconnected with cause code: Cause i = 0x80AC -
Requested circuit/channel not available - Destination address is non-ISDN
I noticed that this happens only on one specific port/channel.
Cause i = 0x80AC - Requested circuit/channel not available
*Dec 2 09:11:23.816: ISDN Se0/0/3:15 Q931: RX <- SETUP pd = 8 callref = 0x7900
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18397
Preferred, Channel 23
Calling Party Number i = 0x1181, '499417906xxxx'
Plan:ISDN, Type:International
Called Party Number i = 0x81, '25xx'
Plan:ISDN, Type:Unknown
High Layer Compat i = 0x9181
*Dec 2 09:11:23.816: ISDN Se0/0/3:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0xF900
Cause i = 0x80AC - Requested circuit/channel not available
*Dec 2 09:11:24.592: ISDN Se0/0/1:15 Q931: TX -> SETUP pd = 8 callref = 0x003E
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98397
Exclusive, Channel 23
Calling Party Number i = 0x0081, '256251xxx'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '0049697603xxxx'
Plan:Unknown, Type:Unknown
*Dec 2 09:11:24.756: ISDN Se0/0/1:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x803E
Channel ID i = 0xA98397
Exclusive, Channel 23
*Dec 2 09:11:26.748: ISDN Se0/0/3:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x0600
Cause i = 0x8090 - Normal call clearing
*Dec 2 09:11:26.772: ISDN Se0/0/3:15 Q931: TX -> RELEASE pd = 8 callref = 0x8600
*Dec 2 09:11:26.828: ISDN Se0/0/3:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x0600
*Dec 2 09:11:27.488: ISDN Se0/0/3:15 Q931: RX <- SETUP pd = 8 callref = 0x7800
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18398
Preferred, Channel 24
Calling Party Number i = 0x1180, '499417909xxxx'
Plan:ISDN, Type:International
Calling Party Number i = 0x1183, '499417900'
Plan:ISDN, Type:International
Called Party Number i = 0x81, '2221'
Plan:ISDN, Type:Unknown
High Layer Compat i = 0x9181
*Dec 2 09:11:27.500: ISDN Se0/0/3:15 Q931: TX -> CALL_PROC pd = 8 callref = 0xF800
Channel ID i = 0xA98384
Exclusive, Channel 4
*Dec 2 09:11:27.500: ISDN Se0/0/3:15 Q931: TX -> DISCONNECT pd = 8 callref = 0xF800
Cause i = 0x8091 - User busy
*Dec 2 09:11:27.712: ISDN Se0/0/3:15 Q931: RX <- RELEASE pd = 8 callref = 0x7800
*Dec 2 09:11:27.732: ISDN Se0/0/3:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0xF800
*Dec 2 09:11:28.588: ISDN Se0/0/3:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x0200
Cause i = 0x8090 - Normal call clearing
*Dec 2 09:11:28.616: ISDN Se0/0/3:15 Q931: TX -> RELEASE pd = 8 callref = 0x8200
*Dec 2 09:11:28.668: ISDN Se0/0/3:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x0200
*Dec 2 09:11:30.456: ISDN Se0/0/3:15 Q931: RX <- SETUP pd = 8 callref = 0x7700
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18399
Preferred, Channel 25
Calling Party Number i = 0x1180, '499417906xxxx'
Plan:ISDN, Type:International
Calling Party Number i = 0x1183, '499417900'
Plan:ISDN, Type:International
Called Party Number i = 0x81, '2575'
Plan:ISDN, Type:Unknown
High Layer Compat i = 0x9181
*Dec 2 09:11:30.468: ISDN Se0/0/3:15 Q931: TX -> CALL_PROC pd = 8 callref = 0xF700
Channel ID i = 0xA98384
Exclusive, Channel 4
*Dec 2 09:11:30.468: ISDN Se0/0/3:15 Q931: TX -> ALERTING pd = 8 callref = 0xF700
Progress Ind i = 0x8088 - In-band info or appropriate now available
*Dec 2 09:11:32.084: ISDN Se0/0/1:15 Q931: RX <- PROGRESS pd = 8 callref = 0x803E
Progress Ind i = 0x8488 - In-band info or appropriate now available
*Dec 2 09:11:32.084: ISDN Se0/0/1:15 Q931: RX <- ALERTING pd = 8 callref = 0x803E
Progress Ind i = 0x8488 - In-band info or appropriate now available
*Dec 2 09:11:33.200: ISDN Se0/0/3:15 Q931: TX -> CONNECT pd = 8 callref = 0xF700
*Dec 2 09:11:33.328: ISDN Se0/0/3:15 Q931: RX <- CONNECT_ACK pd = 8 callref = 0x7700
*Dec 2 09:11:34.300: ISDN Se0/0/1:15 Q931: RX <- CONNECT pd = 8 callref = 0x803E
*Dec 2 09:11:34.304: ISDN Se0/0/1:15 Q931: TX -> CONNECT_ACK pd = 8 callref = 0x003E
*Dec 2 09:11:38.892: ISDN Se0/0/1:15 Q931: TX -> SETUP pd = 8 callref = 0x003F
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98396
Exclusive, Channel 22
Calling Party Number i = 0x0081, '25625xxxx'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '00491736693xxxx'
Plan:Unknown, Type:Unknown
*Dec 2 09:11:39.060: ISDN Se0/0/1:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x803F
Channel ID i = 0xA98396
Exclusive, Channel 22
*Dec 2 09:11:48.416: ISDN Se0/0/1:15 Q931: RX <- PROGRESS pd = 8 callref = 0x803F
Progress Ind i = 0x8482 - Destination address is non-ISDN
*Dec 2 09:11:50.504: ISDN Se0/0/1:15 Q931: RX <- PROGRESS pd = 8 callref = 0x803F
Progress Ind i = 0x8488 - In-band info or appropriate now available
*Dec 2 09:11:50.532: ISDN Se0/0/1:15 Q931: RX <- ALERTING pd = 8 callref = 0x803F
Progress Ind i = 0x8488 - In-band info or appropriate now available
12-03-2013 07:49 AM
Do you by any chance have a fractional T1?
Can you try to bounce the T1?
Is it always with the port?
Try No Mgcp/MGCP on this guy.
ANy way you can forward the sh run, or at least the part with the mgcp/ccm-manager configuration?
Please Kudos/rate if this help!
12-03-2013 05:48 PM