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CCM 4.1.3 speed dials importing into CCM 8.5

henry.benjamin
Level 1
Level 1

Hi all

Is there any way you can export speed dials from CCM 4.1.3 into 8.5 ?

The client cannot go from ccm 7 to 8 and use dma ?

Thanks

Henry

1 Reply 1

Brad Martin
Level 3
Level 3

I did it once using an export from both phone systems. It's difficult and time consuming as the fields are laid out different in 8.x than in 4.x. If you do try it, watch out for comma's in users description field as this throws off the comma separated exports. I don't know of a easier way to do it with dma.