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CCM 5.1.2.2000-3 Call forwarding, this key is not active here

ivan.garrido
Level 1
Level 1

I see this message "this key is not active here" on somes 7911..this was after that I upgraded from CCM 5.1.2.1000-11 to 5.1.2.2000-3.

I tested this condition using a CIPC sharing the afected DNs, but the FWD works fine!...

I ´ll check the correct FW on phones and I´m tring  to reset the phone or appy a factory default like last option.

Any others ideas?

Thanks in advance!

1 Reply 1

mmoulson1
Level 4
Level 4

I had this in a previous life on CUCM 5.1.3 every so often (maybe 6months) the above would happen when the CFwdALL key was pressed. Our fix was a reboot of the cluster! Not very scientific but it worked!

Matty