CUE: AIM module, 3.01
Task completed so far
1. AXL web service activated
2. CTI RP for VM added
3. 6 CTI ports added
4. Add a Application User and add them CTI Route-Point and CTI Ports enable rights
1. CTI route point "not registered" status as shown on CM
2. CTI Port is registered
3. JTAPI subsystem registered
I reboot the CCM and the CUE module. No change.
I can import Users from the CCM.
Any Idee what I can do?
Have a look at these threads that both speak to this issue;
Hope this helps!
sorry but both link didn`t resolve my issue.
I couldn`t understand why the CTI Ports are registered, but the CTI-Route Point not. For me both will be triggered by the JTAPI User.
I have the same issue, in my scenario the 6 cti port and the cti route point dont register... but from the cue web interface i can import users and i see the 6 cti port in "cti port" menÃ¹. do you solve the issue?
I had an issue like that with CCM 5 and CUE 3.1.1.
It resolved after restarting the CUE.
Yes I faced the same problem CTI Route Point was not registered however CTI Ports were Registered. Reloaded CUE and it got registered.
Thank you and Regards,
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