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CCM 9.1 > Bulk Admin > Import 7916 fails on Module 1 column

CallManager 9.1

From the All Details CSV file I have;

Module 1

7916 24-Button Line Expansion Module

In the Job Scheduler error details I see;

SEPB4E9B08CDC63 ADD ON MODULE :: Error : 2304 This type of expansion module is not supported by this device.

That mac address is a 7975 and the Device Type is Cisco 7975

I got the Module 1 details for the 7975 device from an Export All Details J, how come it won’t Import?

1 REPLY 1
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Participant

Hi,

Did you upgrade fw with your phone?

I've faced with similar problemw not with 9.1,but with 8.6 and 7961 phones.

Try upgrade phones fw...