CCM Subscriber setup issue

[thiru.vel10]

Hi All,

The Subscriber file system got corrupted, So we tried to reinstalled the Subscriber using Cisco DVD, We have successfully installed the OS and provide the Publisher information in the Subscriber OS prompt. However the application is not loading and services are not started in the Subscriber

I am able to reach the publisher from subscriber without issue and  vise versa .

Please any one can help on this.

Device Model : Cisco MCS 7835

Version : 6.1

Subplisher :

admin:utils service list

Requesting service status, please wait...

System SSH [STARTED]

Cluster Manager [STARTED]

Service Manager [Not Running]

Warning: Service Manager need to be running for all Call Processing Applications

[Mohammed al Baqari]

Browse to Cisco Unified Serviceability > Tools > Service Activation. Make sure that proper services are activated. You may use Set to Default.

[thiru.vel10]

HI Mohammed,

Unable to access the Subscribed Web console and So i have verified the Publisher serviceabiity all services are activated.

	Service Name	Activation  Status
	Cisco CallManager	Activated
	Cisco Tftp	Activated
	Cisco Messaging Interface	Deactivated
	Cisco IP Voice Media Streaming App	Activated
	Cisco CTIManager	Activated
	Cisco Extension Mobility	Activated
	Cisco Extended Functions	Activated
	Cisco Dialed Number Analyzer	Activated
	Cisco DHCP Monitor Service	Activated

CTI Services

	Service Name	Activation  Status
	Cisco CallManager Attendant Console Server	Activated
	Cisco IP Manager Assistant	Activated
	Cisco WebDialer Web Service	Activated

Database and Admin  Services

	Service Name	Activation  Status
	Cisco AXL Web Service	Activated
	Cisco UXL Web Service	Deactivated

Performance and Monitoring  Services

	Service Name	Activation  Status
	Cisco Serviceability Reporter	Activated
	Cisco CallManager SNMP Service	Activated

Security  Services

	Service Name	Activation  Status
	Cisco CTL Provider	Activated

[Bruno Rangel]

Hi

Restart the TOMCAT service from CLI after that try access you Sub from GUI

admin:utils service restart Cisco Tomcat

[thiru.vel10]

Tried but no luck --

admin:utils service restart  Cisco Tomcat

Service Manager [Not Running]

Warning: Service Manager need to be running for all Call Processing Applications

Service Manager [Not Running]

Warning: Service Manager need to be running for all Call Processing Applications

admin:

Tried to restart serviceablity, manager and cluster as well no luck

[Jonathan Schulenberg]

Did you do complete a DRS restore for that node after installing the platform?

Also, is there an available node license on the publisher? CCM will not start if it cannot checkout a node license from licensing manager on the publisher.

Is the database replicating properly?

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