ā04-05-2009 11:52 PM - edited ā03-15-2019 05:19 PM
Hello!
I`m using CME 7.0.1 and standard tcl scripts app-b-acd. When we receive incoming call, he hear welcome prompt and for a call of internal number it is necessary to type number (for example 5, and after internal number).
Can CCME use DISA - incoming calls hear welcome prompt and can dial internal number without dial-by-extension-option?
application
service acd flash:/bacd/app-b-acd-2.1.2.2.tcl
param queue-cme-debugs 1
param aa-hunt1 200
param number-of-hunt-grps 3
param queue-manager-debugs 1
param aa-hunt2 103
param queue-len 30
!
service aa flash:/bacd/app-b-acd-aa-2.1.2.2.tcl
paramspace english index 1
param number-of-hunt-grps 2
param dial-by-extension-option 5
param handoff-string aa
paramspace english language en
param max-time-vm-retry 2
param aa-pilot 7444444444
paramspace english location flash:/bacd/
param drop-through-prompt flash:/bacd/welcom_ulaw.waw
param second-greeting-time 60
param welcome-prompt _bacd_welcome.au
param call-retry-timer 15
paramspace english prefix en
param max-time-call-retry 600
param voice-mail 5000
param service-name acd
ā04-06-2009 02:50 AM
Hi Ilya,
I don't think DISA is a supported feature on CUCME.
Not sure if this can be achieved through some kind of script.
It would be good to know if this can be achieved.
-> Sushil
ā06-04-2010 07:26 AM
Dentro de lo que entiendo es una DISA encontre un truco para hacer que con una extension que s
imula ser una contraseƱa se pueda tomar tono de la PSTN
Lo que hice fue realizar un script de Auto Attendant , puse que un caller input solicitara marcar una extension , dicha extenssion seria una que simulara ser una contrasena de cierto grado de complejidad 832971 , luego la recibi en el callmanager Express y puse un num expansion ,que dijera que esa extension la llevaraa a un pots seria algo asi:
num-exp 832971 7
siendo que el 7 es un pots qque tiene como destinatio-pattern 7T
Atte.
Ramiro Mata
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