I am having a problem on a CCME with a SIP trunk to the provider and a couple of SCCP phones.
In short call pickup is not working any more, according to my knowledge this was working and nothing changed in the config.
When I call from outside the call enters to a SCCP phone and the phone rings.
I pick up the call from another SCCP phone using the pickup button, the call connects.(the second phone begins counting the time as it does on a regular call, first phone stops ringing)
But on the external phone just her the ringing and newer connects.
Does anybody have any idea why this happens and how to fix it?
Are you sure pickup was working before?
I can't find any call pickup related commands in your configuration and as per configuration, it shouldn't work.
Yes I think it was working and according to documentation directed pickup is on by default for SCCP phones.
(I don't need pickup groups)
What do you think is missing form the config, can you give me an example?
I think it may be the method that is being used to pickup the call as shown in the attached note;
Call Pickup allows a phone user to answer a call that is ringing on another phone. Cisco Unified CME 7.1 introduces Call Pickup features for SIP phones. SCCP and SIP phones support three types of Call Pickup: