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CCME Dial tones per DID or Hunt Group

David.Pellat
Beginner
Beginner

Hi,

We are currently running c2800nm-spservicesk9-mz.124-24.T4.bin" and using 7920, 7945 phones in a small setup.

We are using 2 DID numbers for our sales lines that go to 2 hunt groups of which some people are members of both in an office.

Is there a way that we can force the phones to use a different ring tone for each of the DID's that are dialed

EG.

Hunt Group 1 has extensions:

11,12,13,14

Hunt Group 2 has extensions:

11,12,15,16

DID 9295 0000 => Hunt Group 1 = Ring tone A rings

DID 9295 0099 => Hunt Group 2 = Ring tone B rings

If not, what would be the best way to identify that a call is incoming to a certain numbre? Can it be labelled in any way?

Thanks

David

5 REPLIES 5

paolo bevilacqua
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

Use "service dns dir-lookup" to distinguish which number was called.

With proper configuration, you can even use different ring tones.

Hi,

Do you have any examples on how to acheive the different ring tones?

I have found the section in the manual that would allow the users to see an inbound number appear if associated to a name in an ephone-dn, but not how to have a seperate ringtone?

Thanks

David

You will need separate DNs for eanch DID, some with "ring feature". They can stay as overlay on the same button.

Please remember to rate useful posts clicking on the stars below.

So would the below work? I have attached a copy of the current configs?

ephone-dn  200
number 92950099

ephone-dn  201
number 92950000

#### Would you use the full DID number of the extension for the ephone-dn and the diretory entry?
#### Or should you use wildcards?


telephony-service
service dnis dir-lookup
directory entry 1 2199 name Company A
directory entry 2 2100 name Company B

ephone  11
mac-address 0018.18C8.93D8
ephone-template 1
username "111" password null
provision-tag 111
speed-dial 1 00411556851# label "DC"
paging-dn 100
type 7960
button  1:61 2o11,120,121,122,123,124,125,126,127,128,129,200,201
!
!
!
ephone  12
mac-address E804.6213.7C64
ephone-template 1
username "112" password null
provision-tag 112
speed-dial 1 00411556851# label "DC"
paging-dn 100
type 7945
button  1:62 2o12,120,121,122,123,124,125,126,127,128,129,200,201

Do you have any comments on the above?

Your help would be greatly appreciated.

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