05-30-2012 05:20 AM - edited 03-16-2019 11:24 AM
hi all,
here is my issue ,
i am using cisco 2851 ccme , i am having my boss extension and her PA extension , what are all the calls coming to boss it has to goto PA including the local extension call.then PA will transfer the call to my boss , i made external calls but internal i tried with cor but no luck. can anyone provide me sample config.
thanks
05-30-2012 06:02 AM
Make the scenario clear.
So your boss phone will never ring directly unless his PA transfers this - am I correct? So there would be two seperate extensions need to configure - first extension is at your boss, second extension is at his PA.
Is that something difficult? Or I am missing your point?
05-30-2012 06:39 AM
hi ,,
if anybody calls boss extension also it should ring PA extension only (if it is local extension)
i cannot use forward also because once PA attened the calls she needs to transfer again to boss.
05-30-2012 07:11 AM
Hi Cyril,
If all calls are to be answered by the PA, why don't you just put the Bosses
number only on the PA's phone and then put a "Private" extension on the
Boss phone for Transfers from the PA. It would be simple but effective
Cheers!
Rob
"Show a little faith, there's magic in the night" - Springsteen
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