CCUM ver 8.6 to 9 - No license

[martindickinson]

Hello All,

I have recently upgraded from CUCM version 8.6 to version 9. When i goto System/Licensing on Callmanager i see there are no licenses and im now on a demo version?

Can anyone point me in the right direction please?

Thanks in advance.

[Ayodeji Okanlawon · Accepted solution]

Have you added the publsiher as an instance on ELM?

In order to license the new version, you will require ELM.

The ELM (Enterprise License Manager) will be installed together with the CUCM 9 software.

Please see here for the user guide of this software:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_0_1/CUCM_BK_E596FD72_00_

enterprise-license-manager-user-90.pdf

The overall process is as follows:

Make sure your licensed features are applied on the current servers 2. You upgrade (remember, the upgrade installs automatically ELM) 3. At this point, your new software will run for a grace period of 60 days, with no license installed 4. You run the ELM (see user guide above) 5. You generate the license request on the ELM (see sections starting on page 26 of 50 in the referred document) 6. Then you take the resulting file and you run it through the online tool (Cisco License Registration site) to generate a new license:

You can read more here..

https://communities.cisco.com/docs/DOC-32342

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

[chrysostomos1980 · Accepted solution]

In addition to the grade post from aok (+ 5 )

Below is the working link

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_0_1/CUCM_BK_E596FD72_00_enterprise-license-manager-user-90_chapter_011.html#CUCM_TK_U8BFB34B_00

[martindickinson]

Many thanks Chrysostomos,

It says"There are no Unified CM product instances with pre-9.0 licenses available for upgrade"

Looks like something when wrong with upgrade as all license where there before upgrade.

Could be one for Cisco Licensing.

Many thanks.

[chrysostomos1980]

Hi

Did you add the CUCM as a Product Instances ? ELM/Inventory/Product Instances

Pls read the previous link

It will help you 100%

[martindickinson]

Hello Aokanlawon,

Many thanks for your quick response. I will download the docs and let you know how i get on.

Thanks Again,

Martin

[kevinmpotts]

You can ssh to your CUCM Publisher and enter the following; show version inactive This will show you if you upgraded or installed the new 9.x. The show version active Is validation for what's running as we'll as, show status. will show VM version, running CUCM version, MAC address, etc.

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