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Marcos Cardoso
Beginner

CCX 7.1 Not registering

Hello All,

I got a issue with my CCX that all my services are running but I am not able to login with any account or agent.All cti port with CCM are up.

Please, could you anyone provide any information?

I will be thankful for any help.

Thanks,

Marcos Cardoso

1 REPLY 1
Chris Deren
Hall of Fame Master

Cti ports have nothing to do with agent logins. What error are you getting?

Are you ldap integrated?

Are the users defined on CUCM as agents?

Sent from Cisco Technical Support iPhone App

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