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CDR Analysis and Reporting: Call types "Local", "Long Distance", Show up as "Others". Why?

Hey guys,


I would like to understand why local and long distance calls on our CUCM 10.5 system are showing up in CAR as Others when I would think they should show up as Local or Long Distance?

Thanks for your help guys!

1 REPLY 1
Cisco Employee

Hi Joshua,

Hi Joshua,

I have seen this issue if the dial plan configuration is not set up correctly under CAR Tool. Please verify the same under System > System Parameters > Dial Plan configuration

Manish

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