cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
358
Views
0
Helpful
2
Replies

CDR files are moving slowly

lalit
Level 1
Level 1

Hi,

Can anyone suggest me why the CDR files are prosessing slowly ?

I have a issue where i am able to see cdr files under the preserve folder till date ,  but processed folder are lagging 10 - 15 days behid.

I have restarted all the service related to CDR. Even though files are moving very slowly to processed folder.

Please help me if anyone have idea on this.

Thanks & Regds,

Lalit

2 Replies 2

Joseph Martini
Cisco Employee
Cisco Employee

What is your loading schedule set for?  If you have a lot of data you might need to extend your loading time to keep up with all your records.

Hi Joe,

Thanks for the reply.

Please find the attached screen shot.

Please suggest any settings to be done.

Note :  I am seeing preserve folder as till todays date.But Processed folder is 15 days lagging behind.

Thanks & Regds,

Lalit

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: