cdr service restart

[bluesea2010]

Hi,

What is the procedure and how to do from gui .

There are  so many  method people are describing .

is there any document 

Thanks

[Nithin Eluvathingal]

I believe  you are looking for the GUI page to restart the services. if yes You can find the services from CUCM serviceability page.

you can learn more about CDR configuration from below link. 

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-version-110/213526-configure-cdr-on-ccm-11-5.html

[bluesea2010]

Hi,

is there any dependency for cdr service . I mean do we need to stop any other service before restarts 

Thanks

[Nithin Eluvathingal]

Not really required to stop other services for restarting the CDR service. 

you can go through and learn more about the CDR troubleshooting from below link.

https://community.cisco.com/t5/collaboration-voice-and-video/troubleshooting-cdr/ta-p/3117504

[bluesea2010]

Hi,

There are related services under feature services , do we need restart this also

Cisco Unified Serviceability > Tools > Control Center - Feature Services

restart CDR Services

Cisco SOAP - CDRonDemand Service
Cisco CAR Web Service

Thanks

[Nithin Eluvathingal]

The troubleshooting guide has mentioned what services you need to restart for each issues. go through it and restart the services which are related to your issue.