CDR showing wrong time zone/time.

[fibinfaizal]

In my CUCM CDR's are showing incorrect time. My CUCM system time is GMT. However the CDR is showing incorrect time and I dont even know on what time zone that time is being displayed. The same thing is reflecting on our CUCM traces. Please advise how to fix this.

[Deepak Rawat]

Do a utils ntp status on the CUCM Publisher CLI and then check what timezone is showing there and then see if it match what is showing in CDR and CM traces.

Regards

Deepak

[fibinfaizal]

This is what NTP status shows:

admin:utils ntp status
ntpd (pid 28806) is running...

remote refid st t when poll reach delay offset jitter
==============================================================================
*10.50.100.241 159.127.5.10 2 u 1017 1024 377 321.251 -1.115 0.454
+10.50.100.242 159.127.5.10 2 u 396 1024 377 322.002 -1.163 0.352

synchronised to NTP server (10.50.100.241) at stratum 3
time correct to within 41 ms
polling server every 1024 s

Current time in UTC is : Fri Dec 18 13:26:14 UTC 2015
Current time in America/Los_Angeles is : Fri Dec 18 05:26:14 PST 2015

CDR search page is also mentioning GMT at the search option. However when I click on the CDR dump view it is showing incorrect time.. 

[jonny.petersen]

fibinfaizal did you ever get this resolved?