CDR Vendors for CCM

[D_Lebedev]

Hi,

What can you advice as 3 party CDR Vendors?

We just need some solution for detailed call logging.

Reports for call activity,something more flexible than Cisco CDR.

There's no way to make right reports in Cisco CDR.

Thanks.

[Leonardo Santana]

I think you need a billing server, because CUCM generate the CDR and you can send this to a database repository where the billing server pickup the CDR and translate to a PDF with the costs of call, date, time...

Regards

[D_Lebedev]

So,what you can advice in my case?

[Leonardo Santana]

Try to see vendors of billing servers! On CUCM you only need to send the CDR to an FTP Server and all the other config is done on the billing server.

Thanks

[Gordon Ross]

D_Lebedev wrote:
So,what you can advice in my case?

http://www.tigercomms.com/ Have a product that understands CallManager quite well.

GTG

[Leonardo Santana]

Do a market research about this vendors, and see what fits to you.

Thanks

[jking2685 · Accepted solution]

There are many call accounting and call logging products listed on the Cisco Developer website:

Call Logging (Cisco Certified only)

http://developer.cisco.com/web/partner/search?text=call logging&technologyIds=a0G40000000xlnlEAA&subTechnologyIds=a0K40000000eHsEEAU&technologyProductIds=a0I40000000ycykEAA&partnerProductFamilies=Call Accounting and Billing&certified=Yes&onCiscoPriceList=All&portfolioPartner=All

Call Accounting (Cisco Certified only)

http://developer.cisco.com/web/partner/search?text=call accounting&technologyIds=a0G40000000xlnlEAA&subTechnologyIds=a0K40000000eHsEEAU&technologyProductIds=a0I40000000ycykEAA&partnerProductFamilies=Call Accounting and Billing&certified=Yes&onCiscoPr...

Our TIM Plus and TIM Enterprise products have AXL integration so they auto configure the directory based on your UCM configuration, saving you lots of administration time.

No cluster licenses and display boards are included free of charge.

Both are Cisco IVT tested so you can be sure that it is compatible, to arrange a free trial go to our Cisco microsite www.tri-line.com/cisco

Directory sync overview:

Product overview:

[Leonardo Santana]

See if you can get a trial or demo version..