02-02-2012 12:49 AM - edited 03-16-2019 09:21 AM
Dears,
I have call manager v 6.1 and the customer need change after 3 ring forward to mobile . and i try the "No Answer Ring Duration (seconds)" not respons only after 5 ring go to mobile
Solved! Go to Solution.
02-02-2012 05:31 AM
Hi Mohammed,
Did you set this under service parameters (Clusterwide Parameters (Feature-Forward)
# of seconds? If so you might you'll need to look under the specified phone Device > DN > Page to make sure
this hasn't been set @ the Line level which will override the System-wide setting.
No Answer Ring Duration (seconds) | # Used in conjunction with Call Forward No Answer Destination, this field sets the timer for how long the phone will ring before it gets forwarded. Leave this setting blank to use the value that is set in the Cisco CallManager service parameter, Forward No Answer Timer. |
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmcfg/b03dn.html#wp1245287
Cheers!
Rob
PS: for 3 rings I would try 12 seconds
02-02-2012 05:31 AM
Hi Mohammed,
Did you set this under service parameters (Clusterwide Parameters (Feature-Forward)
# of seconds? If so you might you'll need to look under the specified phone Device > DN > Page to make sure
this hasn't been set @ the Line level which will override the System-wide setting.
No Answer Ring Duration (seconds) | # Used in conjunction with Call Forward No Answer Destination, this field sets the timer for how long the phone will ring before it gets forwarded. Leave this setting blank to use the value that is set in the Cisco CallManager service parameter, Forward No Answer Timer. |
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmcfg/b03dn.html#wp1245287
Cheers!
Rob
PS: for 3 rings I would try 12 seconds
02-02-2012 06:10 AM
As Rob mentions this can be set either globally via service parameter, or you can overwrite it at the DN level. "+5" for detailed instructions.
Each ting cycle in North America is 4 seconds, this varies from country to country.
Chris
02-02-2012 06:15 AM
Hi,
Just to add to the info from Rob (+5)
The length of the ringing cycle is depenant upn the cadence for your country
Here in the UK we ring :-
From BT SIN 351 - http://www.sinet.bt.com/351v4p5.pdf
So BRING,BRING---------BRING,BRING -------- BRING,BRING
One BRING,BRING-------
0.4S ON- 0.2S OFF - 0.4 S ON - 2S OFF
So ONE ring cycle = 3 Seconds
Regards
Alex
02-04-2012 08:48 AM
First thaks for all
hi Mr rob.huffman itry
No Answer Ring Duration (seconds) option
but no change an ything still untel now after 5 ring forward to mobile
02-04-2012 09:03 AM
Is it total 5 ring cycles before the call rings on the mobile phone? Keep in mind that you have to account for your telco call setup time plus the mobile carrier setup time which can add few seconds to it.
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