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Change firmware from 8851 standard to MPP

Bolopez
Level 1
Level 1

Is it possible? Would we need any additional license?

 

Thanks in advance.

1 Accepted Solution

Accepted Solutions

Yeah there are a bunch of similar post out there right now.  This came up during the last Partner VT and I myself was surprised you can not convert.

 

See similar post goes into more details, also reference the release notes. Please feel free to mark as answered so others can quickly find the answer as well.



 

 



https://supportforums.cisco.com/t5/ip-telephony/3pcc-on-cisco-7800-8800-phones/td-p/2828151

 

View solution in original post

5 Replies 5

Gregory Brunn
Spotlight
Spotlight

If I understand correctly you got standard firmware meant for CUCM registration but want to convert it to third party CC (3PCC).

 

Pretty sure it is not supported.

 

See similar post.

 

https://supportforums.cisco.com/t5/ip-telephony/cucm-to-3pcc-firmware-cp-8851-v08/td-p/3320130

You will need to RMA and order the correct SKU

 

CP-8851-3PCC-K9=

I was pretending to do some tests with a thir-party product before buying or placing the RMA. That's why I wanted to change firmware first.

 

Anyway, thank you very much.

I searched and found some contradictory answers. I didn't get to that thread.

 

Thank you.

Yeah there are a bunch of similar post out there right now.  This came up during the last Partner VT and I myself was surprised you can not convert.

 

See similar post goes into more details, also reference the release notes. Please feel free to mark as answered so others can quickly find the answer as well.



 

 



https://supportforums.cisco.com/t5/ip-telephony/3pcc-on-cisco-7800-8800-phones/td-p/2828151