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Change Reply-to address on UCXN

kknuckles
Level 1
Level 1

Is there a way to change the reply-to address on UCXN 8.6? I have a lot of users who tend to reply to the voice mail notifications delivered to their inbox. For example if I call and leave a message for someone, the address that it sends from is kknuckles@cu-pub   They try to reply to the message which ultimately fails.

If there is a way I can set the reply-to address to our actual e-mail address within the organization, that would be a lot easier than trying to get all of my users out of the habit they are already in.

Thanks,

Kevin Knuckles

1 Reply 1

Rob Huffman
Hall of Fame
Hall of Fame

Hi Kevin,

Have a look at this good blog from Tray and the link within

that has some excellent info from Hailey

https://supportforums.cisco.com/community/netpro/collaboration-voice-video/unified-comm-application/blog/2011/07/18/unity-connection-851-single-inbox-unified-messaging-forwardreply-in-outlook-fails-with-ndr

Cheers!

Rob

"May your heart always be joyful
May your song always be sung" - Bob Dylan