In our Unity Connection "Use Last (Rather than First) Redirecting Number for Routing Incoming Call" is enabled.
I want to chive the below situation.
Phone A (x9600) >> Call Forward All to Phone B (9608) >> Call Forward All to Cisco Unity Connection.
When I call Phone A (x9600), it hits Phone B's voicemail box. I need to change that to Phone A's voicemail box.
Note:If we disable "Use Last (Rather than First) Redirecting Number for Routing Incoming Call" option by it is working as expected, but we are not supposed to disable that.
Thanking you in advance.
Got an alternate workaround.
Create a Hunt Pilot (x9630) >> Hunt List >> Line Group. In Hunt pilot, set call forward no answer, busy to voicemail pilot.
Under the Line Group, associate Phone B (x9608).
Now go to Phone A (x9600) line page and set call forward to Hut Pilot (x9630).
Configure the Hunt Pilot DN (9630) as an alternate extension for Phone A in CUC.
Everything works as expected. Thank you all.
By default, the option is set to Use First (Rather than Last) Redirecting Number for Routing Incoming Call and if that would have been the case, the call will be going to the VM of 9600 only. However you have enabled the other one therefore call is going to VM of Phone B. Your only option now is to create Forward Routing Rule to match the Forwarding Station as 9608 in this case and then send it to VM of 9600