Changing Integration CCX ( 8.5 SU1 ) with other CUCM

[santiago]

Hi,

I've looking all over the docs and the forum, but i can't find the instructions to change the CUCM to other.

We are installing a new CUCM 8.6, with a new IP and shutting down the old one 8.5.1.

The CCX should be re-integrated with the CUCM and des-integrated from the old one.

From the doco, i've seen that the provider should be changed manually via CLI, using the following commands:

set uccx provider ip axl

set uccx provider ip jtapi

set uccx provider ip rmcm

But I guess this is pointed only when the CUCM changes IP.

Someone on this forum also said that re-integrating to other is impossible and should be handled only by TAC.

Can someone please asssore me?

Thanks a lot in advance.

[Volodymyr Morskyy · Accepted solution]

Hi,

You might need CET tool. You can download it from your uccx server:

http:///uccxinstalls/CetTool.exe

But I believe that you will need root access to the server to use it. So it seems like only TAC can run this tol for you.

regards,

Volodymyr

[TunNyuntMoe · Accepted solution]

Volodymyr is right. You cannot do it yourself in version 8.x

Cettool.exe is only good with root access.

Call TAC and let TAC engineer to reset UCCX to FRESH_INSTALL

[santiago]

Hi,

Yes, I've contacted TAC and it's a little bit dissapointing but only they can make the change.

Root account for CET is must.

Thank you both.