01-17-2014 06:36 AM - edited 03-16-2019 09:18 PM
Hello everyone,
I have an issue with changing "user locale", from default (english) to Italian on some cisco phones 6921.
I installed on the servers the files:
cm-locale-combined_network-7.1.3.2000-1.cop.sgn
cm-locale-it_IT-ES-7.1.5.1300-1.cop.sgn
po-locale-it_IT-9.2.1.1000-1.cop.sgn
on every server of the cluster, and rebooted them, starting from the publisher, several times;
then we changed "user locale", from none to Italian, and reset the phone;
but the language of menu stays in English.
This issue is only for this model, for the rest of the phones (7912, 7940, 7960) the locale is italian.
May someone help me to solve this issue?
Here some information about the CM infrascructure:
Cluster of 3 servers
Call Manager version: 7.1.3.3000-1
Firmware of phone 6921: sccp 9.2.1.0
I cheked in the forum, and I found someone that has the same issue, but with different firmware (9.3.3).
Thank you in advance.
01-21-2014 06:35 AM
Hi Matteo,
I would recommend testing on a single 6921 phone with an upgraded firmware 9.4.1. You can refer this below link for single phone firmware upgrade -
http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a0080a277a3.shtml
Rate all the helpful post.
Thanks
Manish
01-21-2014 08:23 AM
Hi,
I'll try in few days, I'll have a phone 6921 in my lab, and I'll try your solution.
I'll give you a feedback.
Thanks
Bye
Matteo
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