Changing OS Administrator Username on CCM 8.0.3

[Lamar Demby]

Has anyone had any luck with changing the OS Administrator Username in CCM 8?  I was curious if it was possible and wanted to tap anyone else's experience who has successfully done this.

Thanks,

ck

[Amer rajai Sha'er]

Hello,

Sorry , my previuos post is wrong , i read about it once and i think you need to use the recovery CD.

I will check it for you and post back.

Amer

[Rob Huffman]

Hi Lamar,

Here is the 8.0 process ....is this not working for you?

Resetting Administrator and Security Passwords

If you lose the administrator password or security password, use the following procedure to reset these passwords.

To perform the password reset process, you must be connected to the system through the system console, that is, you must have a keyboard and monitor connected to the server. You cannot reset a password when connected to the system through a secure shell session.

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Caution The security password on all nodes in a cluster must match. Change the security password on all machines, or the cluster nodes will not communicate.

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Caution You must reset each server in a cluster after you change its security password. Failure to reboot the servers (nodes) causes system service problems and problems with the Cisco Unified Communications Manager Administration windows on the subscriber servers.

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Note During this procedure, you must remove and then insert a valid CD or DVD in the disk drive to prove that you have physical access to the system.

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Procedure

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Step 1 Log in to the system with the following username and password:

•Username: pwrecovery

•Password: pwreset

The Welcome to platform password reset window displays.

Step 2 Press any key to continue.

Step 3 If you have a CD or DVD in the disk drive, remove it now.

Step 4 Press any key to continue.

The system tests to ensure that you have removed the CD or DVD from the disk drive.

Step 5 Insert a valid CD or DVD into the disk drive.

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Note For this test, you must use a data CD, not a music CD.

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The system tests to ensure that you have inserted the disk.

Step 6 After the system verifies that you have inserted the disk, you get prompted to enter one of the following options to continue:

•Enter a to reset the administrator password.

•Enter s to reset the security password.

•Enter q to quit.

Step 7 Enter a new password of the type that you chose.

Step 8 Reenter the new password.

The password must contain at least 6 characters. The system checks the new password for strength. If the password does not pass the strength check, you get prompted to enter a new password.

Step 9 After the system verifies the strength of the new password, the password gets reset, and you get prompted to press any key to exit the password reset utility.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/8_0_2/cucos/iptpch2.html#wp1053218

Cheers!

Rob

[Lamar Demby]

Thanks for the response guys.

Rob - I read about the procedure you mentioned in the Operating System Administration Guide before posting in this forum, but it only mentioned the procedure for changing/recovering the password.  I wanted to change the Username.  This is the account that is created during the install process when 1st setting up a new CCM.  I just received word from TAC that it's not possible to change the OS Administrator account Username.  You can only create a new account and grant the same Priviledge level (1).  I'm guessing this may be our only option, but was hoping someone else had success with the account name change.

Thanks again,

ck