10-14-2011 06:16 AM - edited 03-16-2019 07:31 AM
I have a new server that has been built using 8.5.1 and my customer needs it put on a different subnet.
Unfortunately every time I change the IP address and restart it the Cisco Unified CM Administrator page won't let me log in and comes up with a database error on screen. I have tried this process with the 8.5.1 and the new SU3 that I downloaded last night.
Is there anything I can do that will allow me to change the IP Address or do I have to rebuild it from scratch?
10-14-2011 06:30 AM
Are you following the document on how to do such task??
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/8_5_1/ipchange/ipchg851.html
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
10-14-2011 06:35 AM
Hi Steven,
I'm just curious, did you follow the steps in this doc exactly?
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/8_5_1/ipchange/ipchg851.html#wp42666
Cheers!
Rob
10-14-2011 06:36 AM
Hahahahaha! Sorry Java ....I'm too slow as usual +5
Maybe I haven't had enough Coffee yet today!
Cheers!
Huff
10-14-2011 07:00 AM
I have tried changing the address from both the GUI and the CLI, but on restart I cannot login the CM Administration. This is a single server with no subscriber.
10-14-2011 07:25 AM
The server name was the IP address, when I changed that back to the servername and all the enterprise settings to the name rather than the IP address, the server now boots and lets me in.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide