Changing the IP Address of a CUCM 8.5.1

[steven.wilson]

I have a new server that has been built using 8.5.1 and my customer needs it put on a different subnet.

Unfortunately every time I change the IP address and restart it the Cisco Unified CM Administrator page won't let me log in and comes up with a database error on screen. I have tried this process with the 8.5.1 and the new SU3 that I downloaded last night.

Is there anything I can do that will allow me to change the IP Address or do I have to rebuild it from scratch?

[Jaime Valencia]

Are you following the document on how to do such task??

Changing the IP Address and Host Name for Cisco  Unified Communications Manager Release 8.5(1)

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/8_5_1/ipchange/ipchg851.html

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

[Rob Huffman]

Hi Steven,

I'm just curious, did you follow the steps in this doc exactly?

Changing the IP Address and Host Name for Cisco Unified Communications Manager Release 8.5(1)

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/8_5_1/ipchange/ipchg851.html#wp42666

Cheers!

Rob

[Rob Huffman]

Hahahahaha! Sorry Java ....I'm too slow as usual +5

Maybe I haven't had enough Coffee yet today!

Cheers!

Huff

[steven.wilson]

I have tried changing the address from both the GUI and the CLI, but on restart I cannot login the CM Administration. This is a single server with no subscriber.

[steven.wilson]

The server name was the IP address, when I changed that back to the servername and all the enterprise settings to the name rather than the IP address, the server now boots and lets me in.