09-05-2011 03:41 PM - edited 03-16-2019 06:49 AM
Hi folks,
I am getting error when installing cipc on windows 7 32 bit computer. cipc works fine on windows xp. attached is the error message i am getting.
09-05-2011 04:00 PM
Are you installing it using a remote desktop (terminal service) connect? I know you'll get that error if you try and run CIPC from a remote desktop connection.
09-05-2011 06:13 PM
Hi,
Whats the version of CIPC ? There is a known issue with version 2.x with the same error as below
Attempting to install/use IP Communicator on a system that has different names for the Playback (wave out) and Recording (wave in) devices.
In this particular system, opening the Sound and Multimedia control panel, and clicking the Audio tab, we saw the following:
Sound Playback
Preferred device:
Realtek HD Audio rear output
Sound Recording
Preferred device:
Realtek HD Front Green Jack
As these names are different, IP Communicator will not recognize these devices.
Workaround was to use a USB headset, which will be recognized by IP Communicator
-Atul
Please rate, if this helps!!
09-06-2011 05:27 AM
Hi there,
I received a similar error message and had to make sure I had a headset plugged into the PC before starting up CIPC.
HTH,
Chris
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