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CIPC wont register

DONNA WHEELOCK
Beginner
Beginner

I have CIPC 8.6 installed on Win 7 laptop using Cisco VPN into the company.  I can not get it to register.  It just keeps saying configuring IP...  

 

Help needed.

1 Accepted Solution

Accepted Solutions

Hi. Ensure that you are using "Use this device name" instead of using network interface on CIPC's network configuration On device name field should be present the one specified on CUCM HTH Regards Carlo
Please rate all helpful posts "The more you help the more you learn"

View solution in original post

6 Replies 6

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

Have you already verified you can reach CUCM, and basic connectivity??

That your VPN has routing to CUCM??

HTH

java

if this helps, please rate

IT does download the CTL file from the CUCM but then nothing.......

Can you download the phone's config file via a TFTP client on the same PC while connected to the VPN?

I dont know.  I dont have a TFTP client on my laptop.

Install one then?

Hi. Ensure that you are using "Use this device name" instead of using network interface on CIPC's network configuration On device name field should be present the one specified on CUCM HTH Regards Carlo
Please rate all helpful posts "The more you help the more you learn"
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