Cisco 2911 VIC2-4FXO have orange LED when installed on NM-HDV2 Question

[internet_pratama]

Dear All,

We have Cisco 2911 router that come with configuration like this:

• MEM-2900-512MB, qty:1
• MEM-CF-256MB, qty:1
• SL-29-IPB-K9, qty:1
• SL-29-UC-K9, qty:1
• PWR-2911-AC, qty:1
• SM-NM-ADPTR, qty:1
• VIC2-4FXO, qty:5 (1 VIC2-4FXO card installed on NM-HDV2)
• NM-HDV2, qty:1
• PVDM3-16, qty:1
• FL-CUE-PORT-2, qty: 4
• ISM-SRE-300-K9, qty:1

Cisco 2911 come with IOS version 15.0(1r)M15

Cisco Unity Express 8.6.1 in slot/sub-slot 0/0

After we turn on Cisco 2911, we found that VIC2-4FXO card have Orange LED when installed on NM-HDV2.

On Show version it says "20 Voice FXO interfaces", but when we show voice port summary it only show voice port from 0/0/0 until 0/3/3.

We have try show diag, the result NM-HDV2 and VIC2-4FXO card that installed on NM-HDV2 has detect.

We have try installed another VIC2-4FXO on NM-HDV2 and the result is same (VIC2-4FXO have orange LED when installed on NM-HDV2)

Our question:

- What cause VIC2-4FXO have Orange LED when installed on NM-HDV2  and cannot detect by show voice port?

- Are PVDM3-16 have correlation with amount VIC2-4FXO card that use?

- What command that can use to check license FL-CUE-PORT-2 already installed on Cisco 2911?

We hope you can give us information about it

Thanks For Your Attention

We attach Cisco2911 with VIC2-4FXO have orange LED when installed on NM-HDV2. Show version, show diag and show voice port summary

[acampbell]

Hi,

can you check if your NM-HDV2 has any PVDM resource on board.

I think your order should have included a

PVDM2-8

For the NM module

Regards,
Alex.
Please rate useful posts.

[internet_pratama]

Dear All,

Thanks for information that you give to us. We have checked that Cisco 2911 only have 1 PVDM3-16 installed and NM-HDV2 does'nt have PVDM resource on board.

We have report it to our manager.

Thanks For Your Attention