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Cisco 2911 VIC2-4FXO have orange LED when installed on NM-HDV2 Question


Dear All,

We have Cisco 2911 router that come with configuration like this:

  • MEM-2900-512MB, qty:1
  • MEM-CF-256MB, qty:1
  • SL-29-IPB-K9, qty:1
  • SL-29-UC-K9, qty:1
  • PWR-2911-AC, qty:1
  • SM-NM-ADPTR, qty:1
  • VIC2-4FXO, qty:5 (1 VIC2-4FXO card installed on NM-HDV2)
  • NM-HDV2, qty:1
  • PVDM3-16, qty:1
  • FL-CUE-PORT-2, qty: 4
  • ISM-SRE-300-K9, qty:1

Cisco 2911 come with IOS version 15.0(1r)M15

Cisco Unity Express 8.6.1 in slot/sub-slot 0/0

After we turn on Cisco 2911, we found that VIC2-4FXO card have Orange LED when installed on NM-HDV2.

On Show version it says "20 Voice FXO interfaces", but when we show voice port summary it only show voice port from 0/0/0 until 0/3/3.

We have try show diag, the result NM-HDV2 and VIC2-4FXO card that installed on NM-HDV2 has detect.

We have try installed another VIC2-4FXO on NM-HDV2 and the result is same (VIC2-4FXO have orange LED when installed on NM-HDV2)

Our question:

- What cause VIC2-4FXO have Orange LED when installed on NM-HDV2  and cannot detect by show voice port?

- Are PVDM3-16 have correlation with amount VIC2-4FXO card that use?

- What command that can use to check license FL-CUE-PORT-2 already installed on Cisco 2911?

We hope you can give us information about it

Thanks For Your Attention

We attach Cisco2911 with VIC2-4FXO have orange LED when installed on NM-HDV2. Show version, show diag and show voice port summary

2 Replies 2

VIP Alumni
VIP Alumni


can you check if your NM-HDV2 has any PVDM resource on board.

I think your order should have included a


For the NM module

Please rate useful posts.

Regards, Alex. Please rate useful posts.

Dear All,

Thanks for information that you give to us. We have checked that Cisco 2911 only have 1 PVDM3-16 installed and NM-HDV2 does'nt have PVDM resource on board.

We have report it to our manager.

Thanks For Your Attention

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