Cisco 3945e 15.1(2)T2 versus transfers in SRST

[antoinemeunier]

Hello,

I have encountered a strange behaviour;

While the phones were in SRST, I made a call from an IP-phone to an external phone (my mobile).

Then, from that phone, I tried to transfer the call to an other IP-phone.

The transfer works fine, but IF I hang up on my mobile, when the transfer is made to the second IP-phone (before it is answered), this causes the Voice Router to crash and reboot.

I tried it a couple of time to be sure that this was the cause.

This is the message I can see (from show version):

System returned to ROM by bus error at PC 0x3F7F68B, address 0x3F7F68B at ...

I don't know is there are more commando's that could show the cause or any explanation.

Is this a known bug?

Best regards,

Antoine

[Chris Deren]

Antoine,

This appears to be either some IOS bug or hardware issue, I would suggest upgrading IOS to 15.1.4M to see if you can reproduce, if it still occurs on that version I suggest you contact TAC.

HTH,

Chris

[Chris Deren]

In addition I found the following bug, are you using SIP by any chance?

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtq78217

CSCtq78217          Bug Details

ISRG2: Router reloads due to Segv exception process: CCSIP_SPI_CONTROL

Symptoms: A router crashes with the following information:System returned to ROM by address error at PC 0xZZZZZZZZ, address 0xZZZZZZZZConditions: The symptom is observed with CUBE + SIP.Workaround: There is no workaround.

1st Found-In

15.1(3)T

Fixed-In

15.2(1.7)T

15.1(4)M1.6

15.2(1.6.9)PIH17

15.1(4)XB6

15.2(1)T1.11

[antoinemeunier]

Hello Chris,

I was also thinking about a bug...

I have been looking for a similar bug description but could not find any.

I don't use SIP.

Thanks,

Best regards,

Antoine

[antoinemeunier]

solved after upgrading to release c3900e-universalk9-mz.SPA.152-1.T1.bin