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CISCO 6821 MPP phone sign in password

Don Jaya
Level 1
Level 1

We have cisco 6821 MPP phone registered to CUCM 14 as a third-party SIP phone. Basic call features are working fine and no issue with the calls. But whenever we want to access recent call log, contact, speed dial, it prompts for password to sing in. Is there any way to disable or change the password? I cannot find a default password for this. I have attached the screen shots for your reference. 

Software version is 

sip6821.12-0-5MPP0102-328.loads
1 Accepted Solution

Accepted Solutions

Vaijanath Sonvane
VIP Alumni
VIP Alumni

Hi @Don Jaya,

Are you able to check below process from 6800 series phone guide:

VaijanathSonvane_0-1726655578773.png

 

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.

View solution in original post

3 Replies 3

Vaijanath Sonvane
VIP Alumni
VIP Alumni

Hi @Don Jaya,

Are you able to check below process from 6800 series phone guide:

VaijanathSonvane_0-1726655578773.png

 

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.

Hi @Vaijanath Sonvane ,

Thanks a lot. This works. Just something to note each time the phone reboots, I am required to enter the password to gain access to the phone's features. But after that no need to sign in.

Vaijanath Sonvane
VIP Alumni
VIP Alumni

@Don Jaya, Glad your issue is resolved. And thank you for additional notes. 

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.