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Cisco 6825 DBS210 - weird codes

marekszyc88
Beginner
Beginner

Hi

for several weeks, 6825 headphones operating with DBS-210 (multicell) bases periodically send some codes, it happens when turning on the handset or changing the base.
Calls on the exchange are visible as incoming from the number configured in the handset, while in the history of calls they are presented as incoming.
I cannot find any information why this is happening, previously, for about 6 months, such a situation did not occur.

Have any of you encountered this, is there any solution to this problem?

5 Replies 5

Geovani
Cisco Employee
Cisco Employee

Hi there, 

I'm not sure I understand whats happening. 

Is the 6825 handset sending codes? 

May I ask what firmware are you running on both, base station and handset? 

Thanks 

Geo

yes, 6825 is sending codes like this:

 

1.png

here it looks incoming call but on PBX is SIP INVITE from registred number

 

 

Geovani