cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1180
Views
0
Helpful
6
Replies

Cisco 6941 wrong time in CUCM 11.5

cristian.munoz
Level 4
Level 4

Hi Guys

I have a issue with the Cisco 6941 IP Phone model. We are moving IP Phone from CUCM 8.6 to new cluster CUCM 11.5. In the new CUCM, the IP Phone 6941 take the time for 3 hours advanced. We upgrade to the last firmware allowed but the problem continue. Adding, we change the time zone in a new DP, but the time not change.

Any idea?

TIA
Cristian.

6 Replies 6

Kreuze Telecom
Level 1
Level 1

I have the same problem.

And also tried to change the DP, but the time is still incorrect.

 

Any solutions?

 

 

System version: 11.5.1.11900-26
Active Phone Load: SCCP69xx.9-4-1-3SR3 

Dear Kreuze

I performed a downgrade to SCCP69xx.9-4-1-3SR2 and this solved the issue.

 

Cristian

Thanks Christian,

unfortunately, the downgrade has not solved the problem.
The time is still incorrect.
When I change the time zone for the DP, the time zone on the phone will change.
But the time doesn't change

Patrick

Hi,

Is this SIP or SCCP intergrated ? If it's SIP then the time sources is a mix of the date/time group and NTP reference if there isn't any NTP reference then the phone will use the register message as it's time source.

If it's skinny then the time is taken directly from the CUCM with reference to the date/time group. So if either your NTP reference or the clock on your CUCM is off  then you'll see these issue.

Patrick

try to upgrade and then check it.

To download it from cisco webpage. 

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: