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Cisco 7800 Series Phones - CUCME Support

ATINC BAYTAN
Level 1
Level 1

Hello,

Is there any document or information that you can share about CUCME support for new Cisco 7800 series phones? Is it supported at the moment, or when will it be committed to?

Thanks and regards

42 Replies 42

that is correct.

Yes it is in the roadmap to be supported in FY16

Thanks

Mili

Hi Mili,

thanks for your feedback.

Regards.

Re: "Yes it is in the road map to be supported in FY16"

Is the 7821 SRTP support available yet, e.g., a  beta version?

not in the roadmap yet

csunni
Level 1
Level 1

What about the SRST feature with 7841 phones?. Does it requires 15.4-1 ?

Unni

78xx phone are supported with SRST 8.6 and above

thanks

Mili

I managed to get 7821's working with fast track approach, but found I had to remove call-feature-uri cfwdall command to be able to set call forward on the phone. Everything else appeared to work ok

can you give us brief about the configration

Below is the recommended config

New phone model

Recommended Fast-track config

7821

voice register pool-type  7821
xml-config maxNumCalls 6
xml-config busyTrigger 6
xml-config custom sshAccess 0
num-lines 2
description Cisco IP Phone 7821
reference-pooltype 6921

7841

voice register pool-type  7841
xml-config maxNumCalls 6
xml-config busyTrigger 6
xml-config custom sshAccess 0
num-lines 4
description Cisco IP Phone 7841
reference-pooltype 6941

7861

voice register pool-type  7861
xml-config maxNumCalls 6
xml-config busyTrigger 6
xml-config custom sshAccess 0
num-lines 16
description Cisco IP Phone 7861
reference-pooltype 6961

New phone model

Recommended Fast-track config

7821

voice register pool-type  7821
xml-config maxNumCalls 6
xml-config busyTrigger 6
xml-config custom sshAccess 0
num-lines 2
description Cisco IP Phone 7821
reference-pooltype 6921

7841

voice register pool-type  7841
xml-config maxNumCalls 6
xml-config busyTrigger 6
xml-config custom sshAccess 0
num-lines 4
description Cisco IP Phone 7841
reference-pooltype 6941

7861

voice register pool-type  7861
xml-config maxNumCalls 6
xml-config busyTrigger 6
xml-config custom sshAccess 0
num-lines 16
description Cisco IP Phone 7861
reference-pooltype 6961

Thanks Mili for this. I have it working with the only exception of not being able to get the firmware on to 10-1-1SR1-4, currently the phones are on the factory firmware of 10-1-1-9_REL. Don't suppose you have the config for this? I have followed Cisco examples for other SIP phones but the new firmware comes up failed on the phone when trying to upgrade and stays on the factory firmware. Thanks heaps.

Is there any possibility a recommended configuration could be posed for an 8831?

Right now , my CME IOS is 15.3.3(M) and CME 10.0 .. I have cisco 7841 SIP phones. I think i need to upgrade IOS to 15.4.1T ..Right?

7841 phone firmware also has to upload to flash ? or it will be there default ?

you need to uppgrade IOS to 15.4(3)M which is CME 10.5 and this release supports the 78xx phone series

Hi Mili

I still do not see anything on the Cisco website, datasheets, etc that confirms the 7800 Series SIP phones work with Call Manager Express (CME) Do you perhaps have a link? must prove to customer this is supported by Cisco then request the same from our lab.

Sure see here

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/33matrix.html

Select 10 or even 10.5 as an example

Thanks

Srini