Cisco 7821 IP Phone not registered in CUCM 9.1.2

[TAN VO]

Dear all,

We have CUCM 9.1.2.11900-12 and we have uploaded this device package: cmterm-devicepack9.1.2.12028-1.cop.sgn and reboot cluster

But the Cisco 7821 IP phone not registered in CUCM 

can some one advise me?

Thanks and best regards,

Tan

[anurag99998]

Hi

Can you please share the output for show version active from CUCM.

Please check the following thread as well:

https://supportforums.cisco.com/discussion/12030206/adding-7800-phones-cucm-8691

[TAN VO]

Hi,

show version active from cucm as below:

admin:show version active
Active Master Version: 9.1.2.11900-12
Active Version Installed Software Options:
cmterm-devicepack9.1.2.12028-1.cop

Please advise!

Thanks and best regards,

Tan