06-23-2016 12:12 PM - edited 03-17-2019 07:20 AM
Is there a way to have the missed calls show under the directories button on the 7861 model phones? The user guide says it is only available through the application > call history menu. It does not show under the Directories button like it does with 79XX phones.
CUCM Ver 10.5
06-23-2016 12:37 PM
It seems like expected behavior for the Cisco IP Phone 78XX series
06-23-2016 01:04 PM
Hi,
You can use the Services URL button as alternative.
Services URL button |
Allows users to access services from a programmable button rather than by using the Services menu on a phone.
See: |
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7811-7821-7841-7861/10-1/english/adminguide/PA2D_BK_7479E876_00_7811-7821-7841-7861-ag-cucm-1031/PA2D_BK_7479E876_00_7811-7821-7841-7861-ag-cucm-1031_chapter_01010.html
HTH
JB
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