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Beginner

cisco 7861 and Missed Call log

Is there a way to have the missed calls show under the directories button on the 7861 model phones? The user guide says it is only available through the application > call history menu. It does not show under the Directories button like it does with 79XX phones.

CUCM Ver 10.5

2 REPLIES 2
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Cisco Employee

It seems like expected behavior  for the Cisco IP Phone 78XX series

Br, Nadeem Please rate all useful post.
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Cisco Employee

Hi,

You can use the Services URL button as alternative.

Services URL button

Allows users to access services from a programmable button rather than by using the Services menu on a phone.

Note   

The Cisco IP Phone 7811 does not support this feature.

See:

  • Cisco Unified Communications Manager Administration Guide, "Cisco Unified IP Phone Configuration" chapter
  • Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phone Services" chapter

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7811-7821-7841-7861/10-1/english/adminguide/PA2D_BK_7479E876_00_7811-7821-7841-7861-ag-cucm-1031/PA2D_BK_7479E876_00_7811-7821-7841-7861-ag-cucm-1031_chapter_01010.html

HTH

JB