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Beginner

Cisco 7925G , cisco 7975 & cisco 7965 directory services issue

   Dears , I am facing  directory issue on all of these sets excaept 7942 which is showing perfectly ..any help willl be higly appreciated.              

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Collaborator

Hi

are you using CUCM or CME.

What firmware you are using on those phones. .

regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
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i am using CUCM v 8.0..let me verify the firm ware fro phones

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HI

What do you see when you press directory button on the ip phone??

Regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
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In 7925G wireless phone .. it show us corporate directory after press search we found nothing.

In 7975 & 7965 phones ..when we press directory button we found only miscall received calls but there is no personel/corporate directory button.

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Hi

Let me know following

1) Do you see Corporate Directory in Device>>>> Device settings>>>>> Phone service

2) What is there in directory url in enterprise parameter.

3) Have you used https for directory service in  ip phone configuration.

regards

Ronak patel

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Regards Ronak Patel Rate all helpful post by clicking stars below the answer.