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madhusudhanam
Beginner

Cisco 7940 IP Phone getting Restart during call

Hi Friends,

One of my 7940 IP Phone gtting restart during call, this phone running with SCCP with 7.1.5, the firmware version is 8.2, please let me know if any of you have the solution for this issue.

Regards,

M.Madhusudhana Rao

3 REPLIES 3
singhaam007
Participant

Hello,

Is it happen randomly or on every call.?

Check interface for any error like watchdog error?

please rate if this helps

thanaks

tony199919
Beginner

Does it restart, or deregister and reregister?

Sent from Cisco Technical Support iPad App

HI Amrinder & Tony,

This problem is happening on every call, i need to check the Watchdog logs and wil let you know, and after restarting the IP Phone is getting register with the CUCM.

Regards,

M.Madhusudhana Rao

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