03-28-2012 12:29 PM - edited 03-16-2019 10:21 AM
Hi
Looking for places to look for a 7941 that reportedly restarts every 24 hours (approx).
server is 7828H3-K9/BE Call Manager is 6.1.4
thanks
Craig
03-28-2012 12:45 PM
Look at the cause logged in the app logs from the server.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
03-28-2012 12:52 PM
Found something File Not Found : CTLFile.tlv
NOT 12:31:08.092213 SECD: setSecMode: sec mode set to NONE (was NONE)
NOT 12:31:08.777920 SECD: clearSRSTList: cleared all SRST entries
ERR 12:31:08.801761 SECD: EROR:addSRST: ** no CTL, can't trust Config file
ERR 12:31:08.803093 SECD: EROR:handleAddEntityReq: add entity FAILED, SRST ip<172.16.0.2> dns
WRN 12:31:09.062237 SECD: WARN:cancelCapfOp: CAPF not in use, user cancel ignored
NOT 12:31:09.063207 SECD: clearCapfList: CAPF table cleared
ERR 12:31:09.073473 SECD: EROR:addCapfEntry: phone has no CTL, can't use CAPF
NOT 12:31:09.118194 JVM: Startup Module Loader|cip.cfg.r:? - CUCM in config file: #0 XmlCallAgentObject: IPv4-name=[172.16.0.10] IPv6-name=[] port=2000 priority=0
NOT 12:31:09.120608 JVM: Startup Module Loader|cip.cfg.r:? - CUCM in config file: #1 XmlCallAgentObject: IPv4-name=[] IPv6-name=[] port=0 priority=32767
NOT 12:31:09.122735 JVM: Startup Module Loader|cip.cfg.r:? - CUCM in config file: #2 XmlCallAgentObject: IPv4-name=[] IPv6-name=[] port=0 priority=32767
NOT 12:31:09.124905 JVM: Startup Module Loader|cip.cfg.r:? - CUCM in config file: #3 XmlCallAgentObject: IPv4-name=[] IPv6-name=[] port=0 priority=32767
NOT 12:31:09.127000 JVM: Startup Module Loader|cip.cfg.r:? - CUCM in config file: #4 XmlCallAgentObject: IPv4-name=[] IPv6-name=[] port=0 priority=32767
ERR 12:31:09.132097 JVM: Startup Module Loader|cip.sec.CapfProperty:? - Failed to resolve Capf Ipv6 Address with hostname
NOT 12:31:09.136419 JVM: Startup Module Loader|cip.cfg.r:? - Config processConfigNoError() result code=CONFIG_FILE_NO_CHANGE
not sure what that means though as I am but a novice
Message was edited by: Craig Niedringhaus
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