Cisco 7942 IP Phone is not booting?

[Pankaj Misra]

Hello Friends,

I have one Cisco 7942 IP Phone. Yesterday i configured and installed it. It was working fine. But today morning, it has stopped booting.

It is connected by a power adaptor. When i power it on, all the LED are flashed and nothing happens. even the Cisco Logo doesn't flash.

I have changed the power adaptors but still getting the same problem.

What can be the possible issues?????

Thanks in Advance.

Pankaj Mishra

[Tapan Dutt]

Hi Pankaj

If this is the case ask your reseller or the concerned people you have bought the phone to RMA it, get it replaced as soon as possible.

Thanks

Tapan

[Pankaj Misra]

Thanks Tapan.

We have already raised RMA. I just wanted to confirm if there can b other issues except physcial.

[Tapan Dutt]

Hi Pankaj

The behaviour you mentioned leaves no scope of troubleshooting. :-)

Tapan