Cisco 7960 - Dialing alpha characters?

[drbabbers]

All,

Basic question I know... Am I not able to dial alpha characters from a Cisco 7960 endpoint?

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cuipph/7960g_7940g/7_0/sccp/english/user/guide/6040sccp.pdf

Thanks

D

[Nadeem Ahmed]

what is the need of dialing alpha character ? is it for routing ? I am assuming you not meant for entrying PIN, unlocking/locking  phone etc ... AFAIK its is not programmed in this way to dial-out alpha character.

[drbabbers]

I am trying to do URI Dialing from the 7960. Works all OK with Speed Dials.

D

[Kunal Narula · Accepted solution]

Uniform Resource Identifier Dialing is an enhancement supported with Cisco Ip phone 8961,9951 and 9971 . However, it is not supported on Cisco Ip phone 7960.

Regards,

Kunal

[Nadeem Ahmed]

Dial:N is not supported on Generation one Phone ie 7960/7940.

https://tools.cisco.com/bugsearch/bug/CSCsy52327/?reffering_site=dumpcr

Dial URI (Dial:400) on 7960/40 does not work on the line button as SURL

CSCsy52327

Description

Symptom:

SURL when configured as Dial:N on line button does not work on 7960/40 phones. For TNP phones this works fine

7960/40 phones display error "Host Not Found"

Conditions:
Configure service Dial:N on the line button as SURL.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/xsi/7_0/english/programming/guide/xsi70uri.html#wp1052447


Workaround:

1) Dial URI works from services button
2) Configure Speed dial instead of Dial URI