Hello,
I have factory reseted the phone by doing firts:
1) power off the phone (if using inline power, just remove the ethernet)
2) hold the hash (#) button down
3) supply power to the phone (if inline power, just insert the ethernet) while still
holding down the hash button
4) when the line buttons scroll down orange, you can take your finger off the hash button
5) now press the following buttons: 123456789*0#
6) the line buttons should continue to scroll, but now they should be red
7) after about 60sec, this will change to green, and the phone should the boot up
correctly
then this:
If so and did not work for you, can you please try the following procedure again as below?
1) power off the phone (if using inline power, just remove the ethernet)
2) hold the hash (#) button down
3) supply power to the phone (if inline power, just insert the ethernet) while still
holding down the hash button
4) when the line buttons scroll down orange, you can take your finger off the hash button
5) now press the following buttons: 3491672850*#
6) the line buttons should continue to scroll, but now they should be red
7) after about 60sec, this will change to green, and the phone should the boot up
Now the screen is blank.
I have set a TFTP server up with the following files:
SCCP:
apps41.9-4-2TH1-1.sbn
cnu41.9-4-2TH1-1.sbn
cvm41sccp.9-4-2TH1-1.sbn
dsp41.9-4-2TH1-1.sbn
jar41sccp.9-4-2TH1-1.sbn
SCCP41.9-4-2-1S.loads
term41.default.loads
term61.default.loads
SIP:
apps41.9-4-2TH1-1.sbn
cnu41.9-4-2TH1-1.sbn
cvm41sip.9-4-2TH1-1.sbn
dsp41.9-4-2TH1-1.sbn
jar41sip.9-4-2TH1-1.sbn
SIP41.9-4-2-1S.loads
term41.default.loads
term61.default.loads
ip dhcp pool VOICE
network 172.16.1.0 255.255.255.0
default-router 172.16.1.1
dns-server 172.16.1.1
option 150 ip 172.16.2.11
ip dhcp pool DATA
network 172.16.2.0 255.255.255.0
default-router 172.16.2.1
dns-server 172.16.2.1
the TFTP server is accessible
How can i fix my phone? Thx!
