08-08-2018 06:38 PM - edited 03-17-2019 01:18 PM
anyone else had issues w/ Cisco 8800 series phone (8861/8851) where it's powered on, but there's no dial tone, or when you try to press any keys nothing happens. As if the phone is frozen, but if you wait a while, eventually it resumes normal behavior. Doesnt require a reboot. While the issue is present, device stays register to sip server, has layer 3 connectivity. Able to WEB access to the device.
Device Model firmware: sip88xx.11-1-1MSR1-1.loads
Solved! Go to Solution.
08-16-2018 10:42 AM
Thank You. We'll monitor the device w/ 11.2.1 firmware and see if there's any recurrence.
08-14-2018 02:03 PM
Please upgrade to 11.2.1 firmware available on cisco.com and see if the issue persists.
Thanks.
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