Cisco 8811 Phone error

[Kyle Albasha]

I'm running Cisco CallManager System version: 8.6.2.25900-8 on our envirment and we are in the process of deplying a Cisco 8811 phone.

Step i took

Install Device Pack

Reset TFTP services

configure the cisco 8811 ph however

getting error message

Telephone service is unavaliable

TFTP timeout

No trust list installed

[Charles Hill]

Is option 150 configured on your dhcp scope with the tftp server ip address?

If the deivce pack was installed to add the 8811 phones as a device type, a reboot of the call managers are required.

If the device pack was only upgrading firmware, no reboot is required.

Device pack should be installed on all servers, then do a cluster reboot.

[Kyle Albasha]

Optin 150 is correct cauz i see the correct TFTP server ip address on Alternat TFTP server

however i didn't install Device pack on all servers only on the pub and only restart TFTP services

to confirm

we need to install device pack on server

and restart the cluster ?

[Charles Hill]

Yes, install on all servers, then reboot cluster.

Reboot pub first, once its up and running, then reboot the subscriber.

[Kyle Albasha]

I restart host machine pub first and then sub tfpt server sec

still getting same resuult

tftp timeout

no trusted list install

[Charles Hill]

Which device pack was installed?

tftp timeout sounds like its not talking to the tftp server.

[Aman Soi]

[+5] to cehill.

you upload the Device Pack 8.6(2)(26157-1) and same can be downloaded from below link

https://software.cisco.com/download/release.html?i=!y&mdfid=283782839&softwareid=282074299&release=8.6%25282.26144%2529&os=

This would upgrade the firmware for all other models deployed.

regds,

aman