07-13-2021 05:19 PM
07-13-2021 06:16 PM
The phones can be converted from 3PCC to Enterprise image for a fee.
Instructions on how to convert the phone(s) to Enterprise firmware: Convert between Enterprise Firmware and Multiplatform Firmware for Cisco IP Phone 7800 and 8800 Series Guide
07-13-2021 06:59 PM
Look at your PO, if you didn't buy 3PCC devices call your vendor to let him know about this and arrange them swapping those for devices with enterprise FW.
If you mistakenly ordered 3PCC devices also call your vendor and discuss the possibility of you swapping them for the right devices.
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